Refund & Cancellation Policy
Clear terms for enquiries, cancellations, supplier rules and refunds.
1. Enquiry is not confirmation
Submitting an enquiry does not create a confirmed booking. A service becomes confirmed only after we communicate the applicable confirmation and required booking conditions.
2. Cancellation before confirmation
If no booking has been confirmed and no non-refundable amount has been committed to a supplier, there may be no cancellation charge. Any known exception will be communicated before payment.
3. After confirmation
Once a service is confirmed, the cancellation and refund rules of the relevant supplier, authority or service provider may apply. Any Wild Travel India service fee, if applicable, will be disclosed before confirmation.
4. Government or regulated services
Permit availability and entry permissions can be subject to rules outside our control. Payment does not automatically guarantee a government permit or park entry unless a specific confirmation has been issued.
5. Refund processing
Where a refund is due, the applicable amount and processing steps will be communicated. Supplier or authority processing times can affect the timing of the refund.
6. Changes by customer
Date changes, passenger changes and other amendments are subject to availability and the relevant provider's terms. Additional charges may apply where communicated before the change is confirmed.
7. Service disruption
Authority closures, severe weather, natural events, government restrictions and other circumstances outside reasonable control may affect service delivery. The applicable provider's rules will be considered.
8. How to request cancellation
Email info@wildtravelindia.com with your booking/enquiry reference, registered email and requested cancellation details.
Last updated: September 2026